Why Our Matches Work: Real Stories from Rock Solid Teams
February feels like the perfect time to celebrate great matches — the kind that actually make work (and life) better.
One of the most common questions we hear, especially from business owners considering a virtual assistant for the first time, is how we make our matches and how we’ve consistently built such strong, long-lasting teams over the past decade.
The truth is, there’s no single formula or checklist.
Yes, we carefully consider all the tangible factors: skills, experience, areas of expertise, communication style, availability, and even time zones. But successful matchmaking goes beyond what looks good on paper. It’s about understanding people — how they work, what they value, and where they thrive.
That human element is where the real work happens. And while we won’t pull the curtain back too far (you didn’t think we’d give away all our secrets in a blog post, did you?), we can offer something even better.
Because whether I’m buying shoes, dog food, or investing in a service that will impact my business day to day, I always want to hear from people who’ve been there. So instead of telling you how our matchmaking process works, we’ll let the people who’ve experienced it firsthand do the talking.
Below, you’ll hear directly from business owners and virtual assistants who’ve built successful partnerships through Rock Solid — real experiences, real relationships, and real results.
Sabrina Schlesinger
“If you were to ask me what my workload was like before Rock Solid matched me with Emilee, I would have described it as overwhelmed with a side of frustration. I felt like I was drowning in the details that needed to be done, but I didn’t need to be the one doing them all. But finding the right person I could trust to carry my heart, my DNA, and my standard was difficult to find on my own. Enter Rock Solid Virtual Assistants!!! I had to wait a little bit longer for a match, and I am so glad I did. They knew I had a tall order to fill, and they found it for me. Working with Emilee was an instant joy. And over the last two months, I have found not only a friend but someone to carry my load with me, someone who I can creatively brainstorm with, and someone who cares just as much about my work and passions as I do. I am beyond grateful, and I 100% recommend reaching out to them if you, too, are drowning in the details and need to free up creative space in your schedule and brain!”
Sara Shookman
“Working with Rock Solid has been a game-changer for my business. I was referred by a mom friend who understands the challenges of launching a business with young kids at home. Tracy and her team seemed like a fit from our first conversation, helping me identify my needs and the places I could use support. They paired me with Missy, who, like all their talented assistants, is a motivated, college-educated team member.
From day one, Missy brought her experience, skills, and creativity to the table, quickly becoming my indispensable right hand. She keeps me accountable, ensures I stay on track with client projects and my own goals. She provides invaluable support as I navigate the challenges of being a solopreneur. Her ability to understand my vision and contribute to my growth has exceeded all my expectations. In this day of remote work as the norm, we are connected and working in tandem across the distance.
I can confidently say that partnering with Rock Solid and Missy has been one of the best decisions I’ve made for Storyglow Studio. I'd recommend them to anyone ready to make a leap forward in their business and productivity.”
Amy Hawkins
“I have nothing but wonderful things to say about Rock Solid. I have worked with 3 VAs now (due to some unfortunate timing and life changes, I've made the transition a few times), and all 3 have been incredible. I love that I don't have to do the hard work and "vet" the assistant first. They come trained, often with more knowledge than I know what to do with. And I'm always shocked at how quick and efficient they are. Tracy and her whole team are awesome and so good at what they do.
My business has flourished since bringing on help with Rock Solid. I am able to focus more on the parts of my business that I love and leave the rest in capable hands. I love offloading "pain-points". Having a virtual assistant has allowed me more time for the things I love and has helped me to avoid burnout. I will recommend Rock Solid over and over again.”
Heather Hooper
“Rock Solid Virtual Assistants matched me with a fantastic VA. They listened, asked detailed questions, and really took into consideration what my business needed. My VA is more than just an assistant. She is skilled, efficient, and a thought partner. I highly recommend!”
Kim Collier
“My business had grown to the point of needing a VA, but I wasn't sure where to begin. A colleague was thrilled with her company's VA from Rock Solid Virtual Assistants and suggested I reach out to them. During my first meeting with her, Tracy took the time to explore not just the job functions where I needed support. She took time to get to know me as a person. The resulting match was Nikki, someone whose skills transcend admin roles and rounds out my team. The Rock Solid team has been amazing - from onboarding to follow-up. I couldn't be happier! Highly, highly recommend checking them out!”
Business Coach, Educator, and Marketing Strategist
“Working with Rock Solid Assistants has been one of the BEST investments I’ve made for my business! As a photographer and business coach, my time is everything—and having a VA that required minimal training was a total game-changer. From day one, they came in ready to support me, take tasks off my plate, and help me streamline my systems so I could stay in my zone of genius.
Because of their support, I’ve been able to scale and grow my business faster than I imagined. They’re proactive, reliable, and seriously rock solid—just like their name promises. I’ve worked with other assistants in the past, but none compare to the level of professionalism and ease this team brings.
If you’re a busy entrepreneur looking to elevate your business without the overwhelm, I would 110% recommend Rock Solid Assistants. You won't regret it!”
Kayla Meyers
“Working with Chayney at Rock Solid VA has truly transformed my business! What was once a series of checklists written on various post-it notes has become intentional systems built out with workflow automation tools and detailed project management. The support team at Rock Solid VA helped me conceptualize the ways in which a VA could support my business as well, and is incredibly timely with client support. I highly recommend them to anyone looking for an instrumental backend team!”
Rick Hartwig
“Meghan is amazing. When we started working together, she and I both jumped into a massive surge of business. There’s no way I could have handled it all without her. Since then, she’s managed to keep dozens of clients and partners happy every week, as well as keep me focused. In addition, the fact that we laugh every time we talk helps us both stay sane as we get an enormous amount done every week.”
Ben Lau
“Abby’s been a great addition to our team, which oversees 3 wedding photography brands. I don’t know why we didn’t hire a VA sooner! With her on board, we’ve been able to focus on other areas of our business and maintain some semblance of work-life balance! As a fellow wedding photographer, she understands the needs of our clients, as well as the prevailing expectations/standards in our industry. So, from a matching standpoint – I think the choice was Rock Solid!”
Great matches don’t happen by accident. They’re built by thoughtful clients and exceptional assistants who care deeply about the work they do.
Aleshia Jackson - VA
“Working with Rock Solid has truly been a divine connection and an answered prayer. It has allowed me to work from home and be fully present for my family, my role as a pastor’s wife, and other passions... while still being able to contribute financially in a meaningful way. My business has grown so much since joining the team, and I honestly can’t say enough about the blessing this has been in my life.
The entire Rock Solid Team is so caring, kind, and knowledgeable. They operate with such integrity and transparency, and it genuinely feels like a community that is rooting for your success. I’m beyond grateful to be part of something so purpose-driven and impactful!”
Amber Horne - VA
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“Working with Rock Solid has been such a blessing. Tracy and her team are incredible and thoughtful in their matching approach. I have amazing clients who make me feel like more than just a teammate. They value my opinion and trust me to take on large projects and manage many aspects of their businesses. My clients show they care in more ways than just complimenting me on my work. One of my clients visited my family and brought us thoughtful gifts, and another always sends a birthday gift for my son. Their kindness makes me feel appreciated, and I am grateful for these wonderful connections and the opportunity to work with such considerate people.”
Elizabeth Delacruz - VA
“I stumbled upon Rock Solid by chance, and it has been a godsend! It has been everything that I hoped to find in my search for a career that would allow me to grow as an entrepreneur while being present at home! The application and client matching process is a true testament to their skill and mastery of their craft! Every step was perfectly garnered to determine skillsets and personalities, which play a huge role in matching clients with their virtual assistants! And, it doesn’t stop there! Although the goal is to foster confidence, empowerment, and ownership with a rock solid foundation, Tracy and her team make themselves available to provide guidance and real-time solutions to barriers in the virtual workplace. I am so happy to be a part of Rock Solid!”
Curious what the right match could look like for your business?
We’re always happy to explore whether Rock Solid is the right fit — no pressure, just a conversation. Here’s the link to chat!
